Your hair questions, answered

Most clients look their best with a trim every 6 to 8 weeks. Short, precise shapes like bobs and fades hold their line for about 4 weeks, while long hair that is growing out can stretch to 10 to 12 weeks with a light dusting of the ends.

Two to three times a week suits most hair types. Fine or oily hair may need every other day, while curly, coily or colour-treated hair usually prefers once or twice a week with a gentle, sulphate-free shampoo.

Wash with cool water, use a sulphate-free colour-safe shampoo, apply heat protectant before hot tools, and keep the water temperature down in the shower. A gloss or toner refresh every 6 to 8 weeks keeps tone from fading brassy.

Balayage is hand-painted and grows out softly, so it needs fewer appointments — ideal for a lived-in look. Traditional foil highlights give brighter, more uniform lift from the root, which suits anyone who wants maximum brightness or full grey coverage.

Split ends cannot be repaired, only removed. Slow them down with a weekly conditioning mask, a silk pillowcase, lower heat settings, and a trim every couple of months.

Always apply a heat protectant on damp hair, keep irons under 350°F for fine hair and under 400°F for coarse hair, and take at least two heat-free days a week. A bond-building treatment every few weeks helps rebuild strength.

Frizz is usually dehydration. Swap to a richer conditioner, add a leave-in cream or light oil on the mid-lengths and ends, avoid over-washing, and finish with a cool shot from the dryer to seal the cuticle.

Shedding 50 to 100 hairs a day is normal, and seasonal shedding or post-illness shedding is common. If you notice widening parts, thinning patches or a sudden increase over several months, it's worth speaking to a doctor or dermatologist alongside gentler styling.

Usually 3 to 5 months, depending on hair texture and how often you wash. Use a sulphate-free shampoo and avoid tight ponytails for the first few days to get the full lifespan.

Come with day-old hair — clean but not freshly washed. Natural scalp oils protect during colouring. Do skip heavy oils, dry shampoo build-up and thick styling products.

Yes. Colour corrections are common, and we handle banding, brassiness and uneven box-dye results. Call ahead so we can book the extra time the correction needs — a photo of your current hair helps.

A couple of inspiration photos, and an honest history of what your hair has had done in the past year — box colour, bleach, keratin or relaxers all change what is safely possible in one visit.